Pak, my wife and I have been through 3 sets (this will be our 4th) of LG brand phones. Over all we have been pleased, so we generally stick with the brand. My parents both have kyrocera (whatever lol) phantom and my brother and his wife generally use motorla or Samsung. Over all, it seems BRANDS are not nessasaraly good or bad. It is individual phones. I like to stick with what has worked (LG in this case and Pioneer Premier decks in my vehicles etc etc) That's why I ask about particular phones... While I have gotten good LG phones, I do know there is some LG crap out there too, lol. But I ALWAYS do my research before picking my new phone for the next 2 years.... Maybe that's why i havn't had the problems my friends and family have with theirs.
On conversation of the silecer though... My button that does that is inside the flip phone, but if i lean on it right, it activates the silent mode or driving mode (I find both modes VERY anoying lol) But that is better than my parents phones that can barely make, and recieve phone calls, and my brother's old Motorola that would shut off if he leaned on it.
But, PAK, I do have my last season's cell phones wich work just fine... And you're welcome to one of them if you'd like to use it over your current phone... they are model : LG-tm510 (black) you can see it
here We always keep our "last season" phones around so if we have problems with the new ones we just go back to the old one while the new ones are getting exchanged. So now these ones are getting rotated out anyway.....
Andrew
EDIT: Wow, that got really long.